A warranty is an implied promise or assurance that is essential to be noted when purchasing a new Apple TV. By luck, every Apple TV has a limited warranty for 1 year and 90 days of complimentary technical support. Make sure to purchase Apple TVs from authorized online dealers to claim the warranty and repair the product without issues.
To apply for a claim, you should check whether your device is within the warranty period by visiting the Apple TV Coverage Website or Apple Support App. In this article, we have demonstrated the respective steps to check and claim the Apple TV warranty.
How to Check the Apple TV Warranty
As mentioned earlier, there are two ways to check the warranty status of your Apple TV.
Using the Apple Support App
Before proceeding with this procedure, ensure your Apple TV and the Apple Support app are signed in using the same Apple ID.
1. Open the Apple Support app on your iPhone/iPad. If you haven’t installed the app, get it from the Apple App Store.
2. After installing the app, sign in using your Apple ID.
3. Once the home screen appears, tap My Devices and select your Apple TV.
![Tap on the My Devices option](https://www.appletvlearn.com/wp-content/uploads/2024/02/Apple-TV-Warranty01.png)
4. On the drop-down screen, look for the Device Details option and tap on it.
5. Visit the Coverage Info section and tap on Limited Warranty.
6. Here, you will get your TV’s warranty information and expiration date. If in case, the expiration is over, you will be notified with a Coverage Expired message.
Using the Apple TV Coverage Website
1. Visit the Apple Check Coverage Website on your smartphone or PC.
2. Type the Apple TV’s serial number in the specified box and enter the displayed Captcha. Then, tap the Submit button to proceed further with the process.
![Enter the required details and tap the Submit button to proceed further](https://www.appletvlearn.com/wp-content/uploads/2024/02/Apple-TV-Warranty03.png)
3. On the next screen, you can find the Apple TV’s purchase date, warranty period, and other information regarding your Apple TV.
4. If you want to repair your Apple TV, tap the Set up a repair button and proceed.
How to Find the Serial Number of Your Apple TV
To check the warranty status, you must know your Apple TV’s Serial Number using any of these ways.
Using the Apple Support App
1. Run the Apple Support App, click My Devices, and choose your Apple TV.
2. Tap the Device Details option. You can see the Serial Number under the Device Info section.
![Choose the Serial Number option](https://www.appletvlearn.com/wp-content/uploads/2024/02/Apple-TV-Warranty02.png)
Via Apple TV Settings
1. Head to Settings on your Apple TV and select General.
2. In the General settings page, click About from the list of options.
3. On the next screen, you will find the Serial Number of your Apple TV.
![Select the Serial Number option to claim the Apple TV Warranty](https://www.appletvlearn.com/wp-content/uploads/2024/02/Apple-TV-Warranty04.png)
Check the Apple TV Box
Besides the above methods, you can also find the serial number of your Apple TV on the Apple TV Box itself. This is one of the simplest and easiest ways to know the serial number. Fetch your Apple TV and turn it upside down. You can scan the barcode to get the serial number of your Apple TV.
How to Claim Apple TV Warranty
1. Open any browser and visit the Apple Support Website.
2. Click Sign in and enter your Apple ID.
![Hit the Sign in button and enter your Apple ID to claim the Apple TV Warranty](https://www.appletvlearn.com/wp-content/uploads/2024/02/Apple-TV-Warranty05-1024x778.png)
3. Then, choose the Apple Repair option and select your Apple TV from the list.
4. On the next screen, choose or enter the issue you are facing with your Apple TV. Then, proceed with the process and get your Apple TV repaired from the problem.
Note: Similarly, you can open the Apple Support App on your iPhone or iPad and follow the prompts to claim the Apple TV warranty.
What Comes and Doesn’t Come With the Apple TV Warranty
As mentioned earlier, the Apple Limited Warranty covers the Apple TV and other Apple-branded products for 1 Year from the date of purchase. Depending on the issue, you may also have coverage with the AppleCare+.
What Comes With the Apple TV Warranty!
- The Apple TV is under Apple’s guidelines for 1 year from the date of purchase.
- Usage of poor material or workmanship defects on your Apple TV.
- Any damage due to the poor package of Apple TV.
What Doesn’t Come With the Apple TV Warranty!
- The warranty doesn’t apply when you have tried repairing your TV with a Non-Apple technician or unauthorized service centers.
- You can’t claim for the missing parts of the TV unless it is a manufacturing defect.
- If the damage occurs due to natural calamities such as accidents, lightning, floods, etc.
How to Get Express Replacement Service for My Apple TV
Express Replacement Service is one of the best services of AppleCare+ for Apple TV. Within this service, you can avail of a replacement device so that you don’t need to wait until your TV gets repaired. You can claim this service by visiting the replacement support website.
Once you visit the website, you need to sign in with your Apple ID and save your time to get personalized solutions from the experts. After requesting for the express replacement service, Apple will send you a replacement TV and you have to return the original TV within 10 business days from the date of shipping your replacement product. Soon then, Apple will inspect and repair the defect in your Apple TV and will confirm whether the repair is covered by Apple’s Limited Warranty, AppleCare+, or under consumer law.
Is it Possible to Extend the Apple TV Warranty?
Yes. With the AppleCare+ plan, you can extend your warranty coverage for up to 3 years. Remember to buy the AppleCare+ plan within 60 days of the purchase of your Apple TV. The AppleCare+ policy covers hardware damage for Apple TV, Siri Remote, and power cord.
AppleCare+ will not cover normal wear and tear, loss or theft, fire/cosmetic damage, intentionally caused damage, workmanship, modification, or if your device became defective after being jailbroken. If your device has no warranty, you can use the Get an estimate tool on the Apple TV support website to check out the servicing costs.